Terms of service
Identity and merchant notice
Terraesta is the customer-facing brand for microcement and surface systems. For Indonesia orders placed through terraesta.com, sales, fulfilment, customer support, and returns are operated by Terraesta, Bypass ah Rai No.55, Kedonganan, Kec. Kuta, Kabupaten Badung, Bali 80385. Customer support: sales@terraesta.com / +62 813-5324-212.
Overview
This website is operated by Terraesta. Throughout the site, the terms "we", "us" and "our" refer to Terraesta. Terraesta offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including those additional terms and policies referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change or replace any part of them by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
1 — Online store terms
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction in the use of the Service. You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of these Terms will result in an immediate termination of your Services.
2 — General conditions
We reserve the right to refuse Service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us. The headings used in this agreement are included for convenience only.
3 — Accuracy and completeness of information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, more complete or more timely sources. Any reliance on the material on this site is at your own risk.
This site may contain historical information, which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
4 — Modifications to the Service and prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
5 — Products and services
Certain products or Services may be available exclusively online through the website. These may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your screen will display any colour accurately. Physical samples should always be used to confirm a colour before ordering.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction, and to limit quantities. All descriptions and pricing are subject to change at any time without notice. We do not warrant that the quality of any products, Services or information purchased or obtained by you will meet your expectations.
6 — Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you using the contact details provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update that information so that we can complete your transactions and contact you as needed.
7 — Optional tools and third-party links
We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge that we provide access to such tools as is and as available, without warranties or endorsement, and that your use of them is at your own risk.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we will not have any liability for any third-party materials or websites. Please review their policies carefully before you engage in any transaction.
8 — Prohibited uses
You are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules, laws or local ordinances; to infringe upon our intellectual property rights or those of others; to harass, abuse, insult, harm, defame or discriminate; to submit false or misleading information; to upload viruses or malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of these prohibited uses.
9 — Disclaimer of warranties; limitation of liability
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free, nor that the results obtained from the use of the Service will be accurate or reliable.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you through it are, except as expressly stated by us, provided as is and as available, without any representation, warranties or conditions of any kind.
In no case shall Terraesta, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured using it, even if advised of their possibility. Where the law does not allow such exclusions, our liability shall be limited to the maximum extent permitted by law.
10 — Indemnification
You agree to indemnify, defend and hold harmless Terraesta and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable legal fees, made by any third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.
11 — Severability, termination and entire agreement
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed. Such a determination shall not affect the validity of the remaining provisions.
These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail to comply with any provision, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the date of termination.
These Terms and any policies posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals.
12 — Governing law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable law for Indonesia orders.
13 — Contact
Questions about these Terms of Service should be sent to sales@terraesta.com.
Terraesta
Bypass ah Rai No.55, Kedonganan, Kec. Kuta, Kabupaten Badung, Bali 80385
sales@terraesta.com · +62 813-5324-212